Privacy Policy

Learn With Saurab ("we", "us", "our") operates https://saurabbanjara.com.np, a platform offering free video lectures and paid PDF study notes for BBS/BBA and Accounting & Finance students preparing for Tribhuvan University (TU) exams. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information in three ways: what you give us directly, what's generated automatically as you use the site, and what our third-party service providers collect on our behalf.

1.1 Information you provide

• Account details — name, email address, and phone number when you register.
• Payment proof — when you purchase premium notes, you upload a screenshot/receipt of your payment for manual verification by our team. We do not collect or store your card, bank, or wallet credentials directly — payment is completed through the payment method's own app or portal before you upload proof to us.
• Messages you send us — through the contact form, email, or support channels.
• Content you submit — such as exam attempts, if the platform's question-bank features are used.

1.2 Information collected automatically

• Device and session data — device name, IP address, and login timestamps, used to secure your account, detect suspicious logins, and enforce reasonable limits on simultaneous active sessions per account.
• Usage data — pages visited, lectures viewed, and general interaction data, used to improve the site and troubleshoot issues.
• Cookies and similar technologies — see Section 3 below.

1.3 Information from third-party services

If enabled by the site owner, Google Analytics and Google AdSense may collect data as described in Section 3 and Section 4.

2. How We Use Your Information

• To create and manage your account and deliver the notes/lectures you've purchased or unlocked.
• To verify payments and resolve payment disputes.
• To send essential account, payment, and notice-board emails.
• To detect and prevent fraud, account sharing, and unauthorized access.
• To respond to support requests submitted through the contact form.
• To analyze aggregate usage and improve site performance and content.
• To display advertising, where Google AdSense is enabled (see Section 4).

3. Cookies

We use cookies and similar technologies for a few distinct purposes:

• Essential cookies — keep you logged in and protect forms against cross-site request forgery. The site cannot function without these.
• Preference & offline cookies — a service worker cache that lets pages you've visited load faster on repeat visits.
• Analytics cookies — if Google Analytics is enabled, it uses cookies to understand how visitors use the site.
• Advertising cookies — if Google AdSense is enabled, Google and its partners may use cookies to serve and measure ads, including personalized ads based on your visits to this and other sites.

You can control or delete cookies through your browser settings at any time. Blocking essential cookies will prevent you from logging in.

4. Advertising & Google AdSense

This site may display advertisements served by Google AdSense. Google, as a third-party vendor, uses cookies (including the DoubleClick cookie) to serve ads based on your prior visits to this website and others. You may opt out of personalized advertising by visiting Google Ads Settings, or opt out of third-party vendor use of cookies for personalized advertising by visiting www.aboutads.info.

5. How We Share Information

We do not sell your personal information. We share it only in these limited circumstances:

• With service providers who help us operate the site — email delivery, SMS/OTP delivery, and hosting infrastructure.
• With advertising partners (Google AdSense) and analytics providers (Google Analytics), where enabled, subject to their own privacy policies.
• If required by law, or to protect the rights, safety, and security of our users and platform.

6. Data Retention

We retain account and payment records for as long as your account is active and as needed to resolve disputes, enforce our terms, and comply with legal obligations. You may request deletion of your account and associated personal data at any time by contacting us (Section 9).

7. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

8. Children's Privacy

This platform is designed for students preparing for Tribhuvan University bachelor-level examinations and is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at hi@saurabbanjara.com.np.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the site after changes take effect constitutes acceptance of the revised policy.